At Sp-Berner, we understand that the quality of our products is a strategic commitment to your business and your customers. That’s why we ensure that from the selection of materials and design, to every stage of the manufacturing process, the highest quality standards are met.
By choosing us as your partner, we guarantee that every product that reaches your consumer has passed rigorous quality control in our laboratories. This translates directly into the durability and reliability your customers expect, resulting in increased customer satisfaction, a potential increase in purchases and, ultimately, a strengthening of trust in your brand.
Discover how our unwavering commitment to quality becomes a cornerstone of your business success and profitability.
We ensure the quality of our products with an exhaustive quality control
At SP-Berner, quality is not an option, it is the foundation of our operation. Our products are thoroughly controlled, with precise testing to ensure perfection in every plastic part:
- Accurate measurement verification: we use high-precision equipment to ensure that every component fits perfectly.
- Strength testing: we subject products to rigorous impact, flexure and compression testing, ensuring their ability to withstand daily use without deterioration.
- Material analysis: we check the composition of the plastic to prevent problems such as brittleness or premature ageing, ensuring long-term integrity.
- Finish inspection: we carry out a thorough inspection for colour, texture and absence of surface defects.
- Continuous control of the production process: we monitor every key parameter (temperature, pressure and speed) during manufacture to optimise performance.
With this comprehensive control, we ensure that our products are durable and reliable, consolidating our reputation and reinforcing confidence in our brand.
From a technical point of view, this rigour ensures the perfection of each part, preventing failures, guaranteeing functionality and safety, and significantly reducing the costs associated with returns or errors.
From a marketing and business perspective, offering reliable and flawless products will not only differentiate your company in the marketplace, but will also build lasting trust with your customers, resulting in increased loyalty and sustained growth of your brand.
In addition, our strict quality control enables Sp-Berner to improve operational efficiency, drive innovation capability and offer high quality products with a competitive price advantage. At Sp-Berner, quality is not just a requirement; it is a strategic commitment that allows us to always deliver the best to our business partners.
What happens if we detect a quality failure? Transparency and correction
At SP-Berner, if we detect a quality failure, we act immediately following a rapid and transparent response protocol:
- Identification and analysis: we carry out a detailed analysis of the problem.
- Batch isolation: the affected batch is immediately isolated to prevent any distribution.
- Root cause investigation: we conduct a thorough investigation to determine the underlying cause of the problem.
- Implementation of actions: we apply corrective and preventive actions to eliminate the cause and prevent recurrence.
- Transparent communication: we maintain open and constant communication with the client throughout the process.
- Post-correction verification: we perform rigorous retesting to confirm that the problem has been effectively eradicated.
Every incident is an opportunity to improve our processes, reinforcing our ongoing commitment to the highest quality and continuous improvement.
Advanced technology at the service of quality: our equipment and laboratories
At Sp-Berner, we are committed to the most advanced technology. We have state-of-the-art equipment that allows us to control quality with maximum precision at every stage of production:
- Universal testing machine: evaluates the tensile, compressive and flexural strength of the parts, ensuring their structural robustness.
- Impact tools: specialised tools that certify the ability of our parts to withstand unexpected shocks in everyday use.
- Manual gauges and measuring tools: used to instantly verify the exact dimensions of each part, guaranteeing precision.
- Optical three-dimensional equipment (Optical CMM): a high-precision 3D scanner that verifies the fidelity of each part to the original design, preventing dimensional errors and ensuring a perfect fit.
- Fluidity Meter (MFI): this tool allows us to understand how the plastic behaves as we inject it, ensuring that the process is correct and the result is optimal.
- DSC (Differential Scanning Calorimetry) equipment: this analyses the ‘health’ of the plastic. We study its composition and how it reacts to heat. Once again ensuring that the material will have the strength and durability we expect.
This combination of high-tech equipment not only allows us to closely control the quality of what we produce, but also keeps us at the forefront of the industry, offering high-value plastic solutions that your company can rely on.
Did you know that we have automated control systems and digital traceability?
At Sp-Berner, our digital traceability system allows us to follow every material and component, from its origin to the final product. This gives you the assurance of total control and unrivalled transparency throughout the supply chain.
In addition, we are ISO 9001 certified, which ensures the excellence of our quality processes and our dedication to continuous improvement. This means that any potential problems are detected and resolved with maximum efficiency, ensuring consistency.
This digital system not only increases our efficiency and reduces errors, but also ensures that every plastic part that leaves our facilities meets the highest quality standards, giving you unprecedented security.
Our quality increases customer confidence
Our rigorous testing ensures consistent, durable products that perform flawlessly. At Sp-Berner, our commitment to delivering reliable, defect-free products strengthens our reputation in the marketplace. This dedication to excellence ensures that our customers (and yours) increasingly trust our brand, cementing their loyalty and growing your business.
